How Has Technology Impacted Insurance Claims? 

Technology has a significant impact on insurance claims. The more information is available, the easier it becomes to gather and document details related to an insurance claim. As a result, today’s most popular devices can provide helpful documentation for people involved in this situation. A few examples include:


Many people use smartphones to report accidents immediately after they occur. This recording of an event can be useful for an unpaid insurance claim attorney if it helps them better understand how the accident occurred or what injuries were suffered to help them prepare better defense strategies against false claims.

Video Cameras

People often use their smartphones and tablets to record video of an accident scene. While this might not be helpful for unpaid insurance claim attorneys, it can certainly help with the accuracy of a client’s claims. For example, if someone is claiming that they were injured when they tripped over something while walking in the street, a visual recording from a tablet or smartphone would provide evidence or lack thereof as to whether such an event actually happened.

GPS Tracking

Some automobiles now come equipped with GPS tracking devices that allow owners to monitor the location and speed of their cars at all times. Thus, if an attorney works on behalf of an individual injured due to another person’s negligence while driving their car, they can utilize the GPS records to prove whether or not their client’s version of events is accurate. For example, if a claim has been made that someone drove over 100 mph and caused a serious accident, the vehicle owner could provide evidence from the car’s GPS, which would refute such an unfounded claim.

Electronic Medical Records

Many doctors now use electronic medical record systems when they are treating patients. These electronic records help better determine proper payment for services rendered by providing detailed information about how particular injuries were suffered and what treatment was received for those injuries. Paper-based medical records may be more difficult to sift through due to their lack of organization than computer files. This makes it easier to determine how an injury occurred and what type of treatment was received to better prepare a defense strategy and a counterclaim.

Online Searches

Nowadays, you can utilize the Internet to search for information about possible defendants that could be used in cases where injuries have been suffered due to another’s negligence. This makes it easier to gather critical information before they even receive a client to better represent their interests in court. For example, suppose someone is alleging that someone else has gone into hiding after causing their accident. In that case, unpaid insurance claim attorneys could do an online search for the defendant, which might reveal their location or current employer.

Wearable Technology

Another excellent technology comes from wearable technology such as smartwatches, fitness trackers, and GPS watches. Information about the location or movements of a victim at the time of an accident can be useful documentation when proving that someone was not where they claimed to be to file false insurance claims for injuries or other damages.

Wearable Cameras

Technology from wearable cameras is enhancing abilities to gather evidence used in cases. For example, a recording device worn by either party involved in an accident can help determine their locations and actions leading up to the incident and immediately after it occurs, helping to better understand the case more thoroughly.

These are just several examples of how technology can impact unpaid insurance claims; there are professionals who need the information, will be able to enhance  their ability to serve and protect their clients.

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